Getting started
How to claim your old matches
Add the matches you played before you had an account to your profile.
Who can do this
Anyone with a CricoScore account.
Before you start
You are signed in. See How to sign in.
Your phone has internet.
A scorer added you to a team by typing your name.
A scorer may type your name into a team. Those matches are not on your profile yet. Claiming adds them.
The app shows this screen once, right after you sign up. You can open it again any time from Settings.
Steps
In the bottom bar, tap Profile.
Under MORE, tap Settings.
Under ACCOUNT, tap Claim my matches. The app shows "Looking for your matches…".
You see Is this you?. Each row shows a team, the number of matches and when they were last played.
Tap each row that is really you. A green tick shows on it.
Tap Add 2 to my profile at the bottom. The number shows how many rows you ticked.
The box Matches linked opens. Tap OK.
None of the rows are you? Tap None are me — skip, or Skip at the top right.
Common problems
| Problem | What to do |
|---|---|
| No matches found | The scorer may have spelled your name differently. See Claim my matches finds nothing. |
| "Nothing to link — those rows may have been claimed already." | Someone already claimed those rows. Talk to the team owner, or ask CricoScore support. |
| Could not link | Check your internet. Then try again from Settings → Claim my matches. |
| After sign-up, the app went straight to Home | No matches had your name. That is normal. |